Once submitted, our Service Team will contact you with next steps within 36 business hours of submission by email.

In the event you need to send your Easton product in for warranty evaluation, you (the shipper) are responsible for the shipping costs to the FOX/Easton Service Center. If the product(s) is confirmed to be under warranty by the Easton Service Center, Easton will pay the return shipping costs.

We are experiencing high order volume and our team is working hard to ensure we provide the service you expect from FOX Factory. Orders placed during this period may experience delays.

Once submitted, our Service Team will contact you with next steps within 36 business hours of submission by email.

In the event you need to send your Easton product in for warranty evaluation, you (the shipper) are responsible for the shipping costs to the FOX/Easton Service Center. If the product(s) is confirmed to be under warranty by the Easton Service Center, Easton will pay the return shipping costs.

We are experiencing high order volume and our team is working hard to ensure we provide the service you expect from FOX Factory. Orders placed during this period may experience delays.