Service Request Form


Once submitted, our Service Team will contact you with next steps within 36 business hours of submission by email.

In the event you need to send your Easton product in for warranty evaluation, you (the shipper) are responsible for the shipping costs to the FOX/Easton Service Center. If the product(s) is confirmed to be under warranty by the Easton Service Center, Easton will pay the return shipping costs.

PLEASE NOTE
 

We are experiencing high order volume and our team is working hard to ensure we provide the service you expect from FOX Factory. Orders placed during this period may experience delays.


Once submitted, our Service Team will contact you with next steps within 36 business hours of submission by email.

In the event you need to send your Easton product in for warranty evaluation, you (the shipper) are responsible for the shipping costs to the FOX/Easton Service Center. If the product(s) is confirmed to be under warranty by the Easton Service Center, Easton will pay the return shipping costs.

PLEASE NOTE
 

We are experiencing high order volume and our team is working hard to ensure we provide the service you expect from FOX Factory. Orders placed during this period may experience delays.

  • hours of operation:
    8:00am - 4:00pm PST
    mon-fri

  • phone
    1-800-369-7469 ext 9005

  • Email
    sales@eastoncycling.com