SHIPPING + RETURNS

$12 flat rate shipping

That’s right, it’s only $12 to ship anything on our site anywhere!
No hidden fees, no problems.

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free shipping over $99

Don't feel like paying $12 for shipping? We get it. Any order over $99 will ship for free, make sure to click the free shipping button at checkout.

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30-day returns

Got the wrong size? Don't like the colour? No problem, we accept returns up to 30 days from you receiving it. All product must be in new, uninstalled condition with the original packaging intact. To set up a return click here and fill out an RA request form and a customer service rep will reply with instructions to return it.

Bike Tech & Warranty Assistance: 800-369-1469 X 4701

*Holiday Return Policy: Orders placed between November 15, 2024 and December 31st, 2024 may be returned for refund by February 1st, 2025. Note all other terms of returns are required.

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  • hours of operation:
    8:00am - 4:00pm PST
    mon-fri

  • phone
    1-518-666-2487

  • Email
    sales@eastoncycling.com